Advantages of Remote Interpreting


Remote interpreting is an excellent way to enhance your meetings. By using remote interpreting services, you can be sure that everyone participating in the meeting is fully aware of what’s being said and why. Additionally, this can improve face-to-face communication as it allows people to put forward their point of view and discuss the issues at hand in their own language. Here are some of the advantages of remote interpreting:

Video remote interpreting is more cost-effective than other interpreting services

If you’re a business owner and are interested in expanding abroad, video remote interpreting is a great option. This service is available around the clock, so you can utilize it anytime and anywhere. Because it’s completely remote, you don’t need to pay a minimum fee or commit to a contract with an interpreter. The only cost you pay is for the services you use.

VRI helps hospitals reduce their cost per patient encounter by allowing them to connect with a live interpreter whenever necessary, making it more cost-effective than other interpreting services. Studies have shown that patients with limited English proficiency are up to 6% longer in the hospital than their native-English-speaking counterparts. By improving communication, video remote interpreting can reduce patient lengths of stay and improve the care provided to each patient.

It can address challenges of cultural sensitivities

In remote interpreting, turn-taking can be a challenge for both parties. While an interpreter can mitigate this issue by offering brief sign language cues, the audience may not realize that the interpreter isn’t actually there. This is why the Canadian Hearing Society hires a conference manager at one of its sites. This person manages the technology, the formal speaker’s list, and monitors whether the speaker wishes to speak. This is the most effective way to avoid turn-taking issues but requires a different person to facilitate the meeting.

The video remote interpreting service operates similarly to over-the-phone interpreting. To use VRI, the client creates an account with a service provider, dials a special number, and keyed in language codes. Within seconds, the interpreter and client were connected. VRI enables a two-way or three-way call between the interpreter and customer, minimizing the risk of misinterpretation.

It can facilitate face-to-face communication

Video remote interpretation combines the convenience and immediacy of over-the-phone interpretation with the advantages of face-to-face communication. Interpreters provide interpreting services in a variety of languages on demand. Video interpreting enables the interpreter to respond immediately, allowing for both verbal and nonverbal communication to be conveyed. Regardless of the language of the communication, video remote interpretation enables face-to-face communication to occur in both languages. Several studies have shown that remote interpreting can facilitate face-to-face communications, such as during a follow-up visit. Patients have also suggested that it could be an appropriate solution for non-critical appointments. However, many organizations rely on face-to-face communication for interpreting. Remote interpreting may be the answer to the COVID-19 pandemic. But there are a number of challenges associated with this technique.

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